Terms & Conditions

Welcome to Desire rent a car’s website (the “Site”). These terms and conditions (“Terms”) govern your access and use of the Site, as well as the services and products offered through the Site (collectively, the “Services”). Please read these Terms carefully before using the Services. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Services.


The Services are intended for use by individuals who are at least 18 years old and driving licensed holders. By accessing or using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

Use of the Services

The Services are provided for personal and non-commercial use only. You may not use the Services for any other purpose, including for the benefit of any third party, without the prior written consent of Desire rent a car. You may not use the Services in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services. You may not attempt to gain unauthorized access to the Services or any systems or networks connected to the Services. You are responsible for obtaining and maintaining all equipment and services needed to access and use the Services, including a computer, mobile device, and internet access.

Reservations and Payments

Desire rent a car offers a variety of vehicles for rent through the Services. You may reserve a vehicle through the Services by selecting the desired vehicle, dates, and location and providing the required information and payment. All reservations are subject to availability and the terms and conditions of the rental car company. Desire rent a car does not guarantee the availability of any specific vehicle or the accuracy of any pricing or other information displayed on the Services. All payments for reservations made through the Services must be made with a valid credit card. Desire rent a car will not charge your credit card until the time of rental. However, the rental car company may place a hold on your credit card at the time of reservation. Cancellations and changes to reservations must be made in accordance with the policies of the rental car company. Desire rent a car is not responsible for any fees or charges incurred as a result of cancellations or changes to reservations.

Responsibility for Vehicle

You are responsible for the condition of the vehicle during the rental period. You must return the vehicle in the same condition as it was at the time of rental, except for normal wear and tear. You will be responsible for any damages to the vehicle, including damages resulting from accidents or violations of traffic laws. You must adhere to all traffic laws and regulations while operating the vehicle, and you are solely responsible for any fines or penalties resulting from traffic violations.


Reservation cancellation 7 days or more before the trip, 100% of the rental price will be refunded.

Reservation cancellation 3-7 days before the trip, 90% of the rental price will be refunded.
Reservation cancellation 1-3 days before the trip, 50% of the rental price will be refunded.
Reservation cancellation less than 24 hours before the trip, he returns 0% of the rental price.


To return the car the client has to come to the office. Car return timings are from 10:00 am to 6:00 pm. No car will be taken from the client after 6:00 pm. The company does not provide the service of car pick up at the time of returning the car. Failing to return the car to the office can result in a penalty and the contract may not be closed and rental will be continued.

Disclaimer of Warranties

The Services and all information, products, and other content included on or otherwise made available to you through the Services are provided on an “as is” and “as available” basis without any warranties of any kind. Desire rent a car does not warrant that the Services will be uninterrupted or error-free, and we will not be liable for any interruptions or errors.

Limitation of Liability

Desire rent a car will not be liable for any damages of any kind arising from the use of the Services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.


You agree to indemnify and hold Desire rent a car and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Services, your violation of these Terms, or your violation of any rights of another.

Governing Law

These Terms and your use of the Services will be governed by and construed in accordance with the laws of the United Arab Emirates without giving effect to any principles of conflicts of law.

Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration in accordance with the rules of the Dubai International Financial Centre-London Court of International Arbitration. The arbitration will be conducted in Dubai, United Arab Emirates.

Changes to These Terms

Desire rent a car reserves the right to change these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Services after any changes are made will constitute your acceptance of the revised Terms.

Entire Agreement

These Terms constitute the entire agreement between you and Desire rent a car and govern your use of the Services. If any part of these Terms is found to be invalid or unenforceable, that part will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.


The failure of Desire rent a car to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision.


If any provision of these Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties intentions as reflected in the provision, and the other provisions of these Terms remain in full force and effect.


These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by Desire rent a car without restriction.

Contact Us

If you have any questions or concerns about these Terms or the Services, please contact us at info@desirerentacar.ae.

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