Privacy Policy
This privacy policy (“Policy”) explains how Desire rent a car (“Company,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our website [website], any of our mobile applications or any other online products or services that link to this Policy (collectively, the “Services”).
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use the Services. By accessing or using the Services, you agree to this Policy. This Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
- Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Services, including:
- Personal Data: We collect personal data from you when you provide it to us, such as when you create an account, make a reservation, request information, or communicate with us. Personal data may include your name, address, email address, phone number, and other contact information.
- Financial Data: We may collect financial data, such as credit card information, when you make a reservation or purchase through our Services.
- Transaction Data: We collect transaction data related to your use of our Services, including the type of service requested, dates and times of service, and location data.
- Location Data: We may collect location data when you use our Services, including GPS data, device location data, and IP address.
- Usage Data: We collect usage data about you when you access and use our Services, including your browsing history, search queries, and information about how you interact with our Services.
We collect this information in a variety of ways, including:
- Directly from you: We collect information from you when you provide it to us, such as when you create an account, make a reservation, request information, or communicate with us.
- Automated technologies or interactions: As you interact with our Services, we may automatically collect usage data, such as information about your device, your IP address, and your browsing history. We may also use cookies, web beacons, and other tracking technologies to collect this information.
- Third parties: We may receive information about you from third parties, such as other users, partners, and service providers.
- How We Use Your Information
We use the information we collect about you to:
- Provide and improve our Services: We use your information to provide and improve the Services, including processing your reservations and transactions, responding to your requests, and personalizing your experience.
- Communicate with you: We may use your information to communicate with you, such as to send you updates, newsletters, or other information about our Services.
- Marketing: We may use your information to send you marketing messages, such as promotions, offers, and other information about our Services or third-party products or services that we believe may be of interest to you.
- Research and development: We may use your information to conduct research and development, such as to improve and enhance the Services.
- Compliance with laws: We may use your information to comply with legal obligations, such as to respond to subpoenas or other legal requests.
- How We Share Your Information
We may share your information in the following ways:
With service providers: We may share your information with service providers that perform services on our behalf, such as payment processors, hosting providers, and marketing agencies. These service providers are required to use your information only as necessary to perform their services for us.
- With business partners: We may share your information with our business partners, such as rental car companies, for the purpose of providing the Services to you.
- With other users: If you make a reservation or request through our Services, we may share your name, contact information, and other relevant details with the other user(s) involved in the reservation or request.
- In response to legal requests: We may disclose your information in response to a subpoena, court order, or other legal requests.
- To protect our rights: We may disclose your information when we believe it is necessary to enforce our terms of service, to protect the rights, property, or safety of us or others, or to prevent or detect fraud.
- With your consent: We may share your information with third parties when we have your consent to do so.
- Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Choices
You have the following choices regarding your information:
- Opt-out of marketing communications: You may opt out of receiving marketing communications from us by following the opt-out instructions provided in the communication.
- Access and update your information: You may access and update your account information at any time by logging into your account and making the desired changes.
- Delete your information: You may delete your account at any time by contacting us at info@desirerentacar.ae. Please note that we may retain certain information as required by law or for legitimate business purposes.
- Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal data from children under the age of 18. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete such information as soon as possible.
- Data Security
We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the security of your information.
- Links to Other Websites
Our Services may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we encourage you to read the privacy policies of each website you visit.
- Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Policy periodically for the latest information on our privacy practices.
- Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at info@desirerentacar.ae.
